Using Translate Tables (Key Value Pairs) In Amazon Connect
In the previous IVR development environment we had a feature called Translate Tables that allowed you to access key/value pairs stored in a table. These key/value pairs can be used as flags or simple values accessed in the IVR application. Here is how I achieved this functionality in Amazon Connect: DynamoDB - Used to store the key value pairs Lambda - Function used to grab the value from the key value pair Creating the table From the AWS Console Click on Services and type DynamoDB Click Create table Table name: translateTable Primary key: key of type String Click Create Click on Tables on the side of the DynamoDB main page and select translateTable. Click Items to insert some sample values into the table Click Create item You can use the Tree View to create the entries: Or the Text view: { "key": "Flag1", "value": "true", ...